Collecting unpaid rent? Here's how to do it

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Published: May 05, 2025

As a landlord, it can be challenging when a tenant fails to pay rent. It is important to act quickly and follow the correct procedures to secure your rights and minimize financial losses.

1. Send a payment reminder

Start by sending a written payment reminder shortly after the due date. This can often remind the tenant of the obligation and lead to prompt payment.

2. Terminate the lease agreement

If payment is still not made, there may be grounds for terminating the lease. According to the Tenancy Act, a material breach is required to terminate, unless otherwise agreed. Not paying rent may constitute such a material breach, especially if it is repeated or occurs over a long period of time. However, in some cases it may be unclear where the line is drawn, and it may be advisable to obtain a legal opinion before taking drastic action.

3. Petition for eviction

If the lease is terminated and the tenant refuses to move out voluntarily, you must file a petition for a variance (eviction) with the bailiff. To do this, you must have a valid basis for enforcement, such as a written lease with an eviction clause for default. You must also have sent the tenant a written notice of eviction before you can file a petition with the bailiff.

4. Use of deposit

If a deposit account has been set up, outstanding rent can be collected from it. This usually requires the consent of the tenant or a decision from the Rent Disputes Committee or the courts. It is important to follow the correct procedure to avoid illegal use of the deposit.

Important considerations

  • Documentation: Keep all correspondence and documentation related to the tenancy and payment follow-up. This is essential in case of any disputes.
  • Professional assistance: Consider seeking help from professional actors such as debt collection agencies or legal advisors to ensure proper handling of the process.
  • Fair Treatment: Although the situation may be frustrating, it is important to treat the tenant fairly and follow the legal requirements throughout the process.

By following these steps, you as a landlord can handle unpaid rent in an efficient and legal manner, while safeguarding your rights. If you would like legal advice, you may want to speak to a lawyer with experience in money claims law .

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Collection of monetary claims as a private individual?
Collecting money as a private individual can be a demanding process, especially if the debtor fails to pay voluntarily. However, as a private individual, you have several options for collecting money claims in a legal and effective manner. This article provides you with a practical guide to how to proceed, from dialogue to enforcement, and what rights you have along the way.

What is a monetary claim?

A monetary claim arises when someone owes you money, either through an agreement, an unpaid invoice or as a result of a loan you have made. The monetary claim can be agreed upon verbally or in writing, but a written agreement makes it easier to prove the claim if disputes arise. Typical situations can be:

  • Loans between friends or family
  • Lease agreements where the tenant fails to pay
  • Unpaid services or sales of goods

Regardless of the background, it is important that the monetary claim is documented. This can be through agreements, messages or receipts, for example.

First step: Communication and negotiation

The first thing you should do is contact the debtor to remind them of the claim. Often, a friendly reminder can be enough to resolve the situation. Here's how you can proceed:

  1. Send a written reminder : This can be an email, SMS or letter requesting that the amount be paid by a specific deadline. Remember to include the amount, due date and any documentation of the claim.
  2. Be factual and professional : Keep your tone professional, even if the situation is frustrating. Good dialogue can prevent unnecessary conflict.
  3. Suggest an installment plan : If the debtor has financial problems, an installment plan can be a good option for both parties.

The debt collection process

If the debtor does not pay despite reminders, you can move on to the next step – collection through debt collection. Here you can choose to handle the process yourself or use a debt collection agency.

  1. Debt collection notice: Before you can start a debt collection case, you must send a written notice of debt collection. This is called a debt collection notice and gives the debtor one last chance to pay before further action is taken. The debt collection notice must contain:
    • A payment deadline of at least 14 days
    • Clear message that the case will be sent to debt collection if payment is not made
  2. Use of a debt collection agency : If the debtor does not pay after the notice, you can contact a debt collection agency. They will handle the process further for a fee.

Enforcement via the bailiff

If debt collection is unsuccessful, you can, as a last resort, request enforcement via the bailiff. This means that the bailiff can seize the debtor's assets or income to cover the monetary claim. To start this process, you must have a so-called basis for enforcement , for example:

  • A verdict from the Conciliation Council
  • A signed debt agreement
  • A payment order

You can send the petition to the bailiff via the police in the debtor's municipality of residence.

How much does it cost to collect a monetary claim?

The costs of collecting a monetary claim will vary depending on the complexity of the case. For example, the use of a collection agency and enforcement will incur fees. In many cases, these costs can be added to the claim, so that it is the debtor who must pay for these expenses.

Prevention of monetary claims

To avoid future conflicts, it is a good idea to ensure good documentation when lending money or entering into agreements. Here are some tips:

  • Create written agreements : A written contract that details the amount, due date, and any interest, provides a strong evidentiary basis.
  • Use Vipps or bank transfer : This gives you a documented payment history that can be used as proof.
  • Avoid oral agreements : Although oral agreements are legally binding, they are often more difficult to prove in a dispute.

Summary

Collecting money claims as a private individual can be a time-consuming process, but by following the right procedure you have a good chance of getting your money back. Always start with dialogue and negotiation, and proceed to debt collection or the bailiff if necessary.

Remember to document your claim thoroughly and act professionally throughout the process. If you need help, you may want to consult a lawyer or debt collection agency for guidance.

Important: It is always important to act quickly when a monetary claim arises, to ensure that it does not become time-barred.

Do you have more questions about how to recover a monetary claim ? Please contact one of our lawyers for individual guidance!

Does anyone owe you money?

Does someone owe you money? Then you have a monetary claim against them. You are entitled to payment. The person who owes money is called a debtor, and the person who is entitled to the money is called a creditor. Both the creditor and the debtor can be both natural and legal persons.

 

There can be many different reasons why someone owes you money. To put it another way: a monetary claim can have different grounds. The most common is that you have entered into an agreement for the purchase and sale of goods and services. The seller of a sofa is entitled to payment for the sofa in accordance with the agreement. This is a typical consideration claim where you are entitled to payment for a consideration. Another example of a typical monetary claim is a loan agreement. Anyone who has borrowed money from someone else has a loan debt. This means that the person in question has an obligation to repay the loan to the lender. Another example is tax claims and other public claims or fees.

 

Does someone owe you money but refuses to pay? Then you may need to pursue your claim through the courts. This is a process that we at Insa advokater can help you with.

 

Remember that a monetary claim may be time-barred. This means that you must demand payment within a certain period of time in order to keep your claim. If you demand payment too late, you lose the opportunity to collect the money. The general rule is that a monetary claim is time-barred after 3 years. This means that you must send a demand for payment to the debtor no later than 3 years after the monetary claim arose. Are you unsure whether your claim is time-barred? Call Insa and we will help you.

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