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Did your car break down in traffic, or maybe crash? Or does your car have a defect that you didn't know about when you bought it? Whatever happened to your car after your purchase, we can help.
In order to be able to complain about, or seek compensation for, problems relating to a car, your car must be in line with what is normally expected based on age, use, mileage and the like. This isn't always easy to figure out on your own, but contact one of our car lawyers - and we'll figure it out together!
In addition to knowing the law, we also have some car enthusiasts, and can therefore give you good advice and solutions. No car matter is too big or too small, and it doesn't take long before you and your car are back on the road.
Do you need help resolving a car case? Book a free, no-obligation meeting with one of our car lawyers - we can assist buyers and sellers all over the country.
"As is" is a reservation by the seller that means that the buyer accepts a certain degree of risk of defects that may appear later, whether the seller has disclosed it or not. If a buyer is to make a claim in a case where a car has been sold "as is", the car must be in significantly worse condition than the buyer had reason to expect. What the buyer has reason to expect depends, among other things, on the amount of the purchase price, use and other factors that may affect the condition of the car.
If you buy a car from a car dealer, the Consumer Purchase Act applies. This gives you a five-year right of complaint against hidden faults and defects. However, you must make a complaint within a reasonable time after you discover, or should have discovered, the defect. Therefore, always notify the seller as soon as possible!
You have several options: rectification, price reduction, redelivery, termination and compensation. Contact us to check which claim you should make.
If you have insurance on your car, you also have legal aid coverage. Your insurance company can then cover the costs of a lawyer from the time the dispute arises - i.e. when it is clear that you and the seller disagree. As a rule, the insurance covers 80% of the legal expenses, but you must pay a deductible of NOK 4,000. We can check for you if you have legal aid coverage in your insurance policy.
Many cases are resolved through negotiations. If negotiations do not lead anywhere, it is possible to try the case in the conciliation board and possibly the courts.
You should complain as soon as possible after you have discovered a defect. Send a written request to the seller explaining what is wrong and what you require from the seller.
Have you bought a car with defects and want to make a claim against the seller?
The threshold for contacting a lawyer should not be high. If you are concerned about costs, your car insurance policy is likely to cover legal expenses up to €100 000. The policyholder will have to pay a deductible of between €2,000-5,000, plus 20% of any expenses incurred over and above the deductible, but the insurance company will bear the brunt of the cost.
Example: if your total legal costs are € 60 000 and your own contribution is € 2 000, in addition to the € 2 000, you will have to pay 20% of € 58 000. In this example, you would have to pay a total of €13,600 in excess. In other words, your car insurance policy potentially covers a large part of your legal expenses.
It is the insurance contract that regulates the conditions that must be met in order to obtain legal aid cover under the motor insurance policy. As a general rule, legal aid is granted from the moment a dispute arises. A dispute arises if you make a claim and the other party refuses. A lack of response from the other party (inaction) can also lead to a dispute under insurance law.
Note the insurance contract must have been concluded before the dispute arises. If the insurance was taken out after the dispute arose, the insurance is likely to refuse legal aid coverage.
As a general rule, the insurance does not cover expenses greater than your financial interest in the case. For example, if you want to cancel a car purchase and the car is worth NOK 300,000, the insurance may cover up to NOK 100,000 in legal expenses.
We can help you with your questions about legal aid coverage.
If you have any questions about the content of this article or would like assistance in a dispute with a car seller, you can contact us without obligation here.
Book a free video consultation with us here.
We will send you a non-binding offer with a price guarantee and a probability percentage that you will win the case.
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